Bob & Kathy Krantz
“Sandy,
We just wanted you to know that Jonathan, Luis, and Jed did a great job installing the TV in our new sunroom. Jed came out for the recommendation and proposal, and also was here the day of the installation to get Luis and Jonathan started. He also stopped back on his way to another job on Monday to adjust the picture and answer some questions. Jonathan and Luis worked tirelessly last Friday to get the job done despite the challenge of drilling through what was originally an outside wall, helped us with getting the right box from Hargray and instructed us on our Sonos sound system. Once again your team did an excellent job for us. All were very gracious and professional and patient with our questions. You have a GREAT company.
Thank you!”
David Hevey, Bluffton, SC 29910
“Dear Iain,
I just wanted to drop you a note to tell you how pleased we were with our installation on Gallavant Rd. This is the second home that CAV has done for us, and both installations were smooth and pain free. I especially like that I can describe what I want months in advance, a plan is developed, the pre-wiring is completed according to the plan, and when the installation takes place, it is all according to the original plan. Your technicians are knowledgeable and professional, and they answered all of my questions. They even returned for an additional day to work with the Hargray Technician (Hargray had some issues with their fiber cable that took a few days to resolve). If I build another house, I will definitely call on you first.
Thanks Again!”
Gordon
“Thank you, Sandy,
You have a great company. Jed, Matt, and James are an asset to your firm. In addition to being very competent, they are pleasant to have in your home.”
Kindest regards,
Ray Crowell
“I want to thank everyone at Custom Audio & Video who were involved in the moving of our 70” curved TV. I so appreciated the professional way I was treated when I met with Scott to set up the appointment to have our needs taken care of. Our initial home visit was informative and we found that the technicians were very knowledgeable. The two technicians were also extremely nice young men. The day of the move we were even more impressed with the care taken to move our TV. Everything went so smoothly we were very impressed! The technicians were awesome! We highly recommend the staff of Custom Audio Video!
Terrific job!”
Tim and Jill Leveque
“Sandy, I wanted to thank you for the excellent service you gave us on this problem. The patch on Saturday worked thankfully as we had a house full of guests that weekend. Keary was out early Monday to provide the loaner and full solution.
From installation of our system in 2003 to several service requests over the years and a revamp subsequently, CAV has always given us excellent service and products and this is why we remain very satisfied and loyal customers for nearly 14 years!”
Bob Foreman
“Hi Sandy
Thank you so VERY MUCH!!! You certainly understand the meaning of “customer service” The tech Keary that corrected the errors of our previous service was knowledgeable, and a gentleman. He had extreme patience with my dumb questions. I would never hesitate to recommend your company to my friends.”
Jim W
“I built my home in 2002 and hired Custom Audio Video to handle the design and installation for all the electronics and entertainment in our home. They did an excellent job and went beyond my expectations. In the last few years I have had them review and upgrade our system with latest technology. They have provided us with a flexible and reliable system. I continue to use them for service calls and maintenance. They are reliable, dependable and their work is fairly priced. Sandy Benson is the owner and is very customer service oriented. Also, she and her Company give back to the community by hosting charitable events at the Company office location. Consequently, I can highly recommend Custom Audio Video as they are professional, knowledgeable and provide high quality work.”
Dave
Hi Sandy,
Having been a customer of Custom Audio Video for many, many years. I cannot see how there can be a more responsive and technologically proficient company in the industry.
You are a pleasure to deal with and all of your representatives are very technically sound and extremely people oriented. I look forward to continuing our relationship for years to come.
Best regards
Charlie and Dianne Russ
“I thought it was about time that we thanked CAV for 9 years of outstanding service and quality installations at our home. You not only installed a truly state-of-the-art audio/video system in our house at the outset, but have been available on an ongoing and timely basis for upgrades and new streaming systems. Your personnel are pleasant, competent and trustworthy.
You have clearly built a great firm and we feel very fortunate to have you as our service and component provider.
Many thanks”
Anthony Battaglia and Fabien Pampaloni
“We have been Custom Audio Video’s customers for more than a year now and have been very satisfied and impressed by the service quality and customer attention provided by their staff. Charlie Dray and his crew always make sure that our problems are addressed in a timely manner and will go the extra mile in order to ensure our satisfaction. We are highly recommending Custom Audio Video and are looking forward to working with them again in the near future.”
All the best of success,