Gordon
“Good Morning Sandy,
Thank you for all the good work Jed and James did. This place was a real mess after the fire, only someone like James and Jed could have chased all the gremlins out of the place. You can be proud of your company and staff, they are terrific.”
Regards,
Gail & Mike Z
“Twenty years ago Custom Audio Video did the electronic work in our new home. We were delighted with the professionalism, quality of work and their quick response for any service needed. Five years later we built another home and had electric shades installed by a well known company specializing in electric blinds. It was a disaster from day one. The manufacturer misled us on the performance and capability of the equipment and what it could provide. Also offered the local representative no assistance or support with installing the shades. When we realized Custom Audio Video sold electric blinds we contacted them. Sandy Benson, the owner, immediately and very aggressively contacted the manufacturer and convinced them to remedy our situation. She spent many, many hours working with the manufacturer to supply new motors and CAV’s very capable personnel performed proper installation. The manufacturer requested that CAV represent their line which Sandy declined. Our blinds work beautifully thanks to Sandy and her capable personnel. CAV offers what service and customer support should be. We know of no other company that would have taken on this responsibility when they had no association with the manufacturer , the product line or the original sale. How grateful we are!”
Walter Kopczynski
“Dear Sandy I want to thank you for the work that your company did for the installation of my surround sound system and the 2 TVs you put in my home. The professionalism of your workers was impeccable along with their outstanding work. You do get what you pay for. The attention to detail while installing my system was fantastic and whenever there was a minor issue or question you or your staff were always there to answer my questions very promptly. Please never go out of business because I will not know who to use in this region because you are the best. I was in the Air Force and worked at the Pentagon in the late 70’s and my Specialty was as an Audio Video Media Specialist, so I know this field even though it has changed since I was in the military. I can tell you that your work is top notch. This is the second time I’ve had to use Custom Audio Video for your services and I can tell you that you really care about your customers and take pride in your installations. Thank you for the great work you did, and now, not only does my house Rock when I watch a 4K movie on my 75 inch Sony, but you also Rock. Thanks again, Sincerely,”
Elaine
“Your guys do an outstanding job. They are always on time and so professional. Wendy is great at getting me the earliest appointment I think you have created the perfect group!
Thanks for all you do!”
Stephanie Lindley, CEO Byrd Cookie Company
“Thanks Sandy–
As always, the service and care we receive from your team is exceptional!
Forever fans,”
Patrick B
“Matt and Angel did a super job and were very helpful in showing us how to operate the system, it sounds wonderful and is visually superb! We will heartily recommend you to other customers!”
Monty Jett
“The expert team at CAV installed a new TV above my mantle expertly. And was able to get surround sound wired through the walls. It was a difficult install as it was a middle floor. It looks perfect and of course, as I would expect, sounds superb. Everyone comments on the realistic sound of the Bowers and Wilkins speakers!!”
Bill Breunsbach
“When we designed our house in the Lowcounty 16 years ago, we knew we wanted a cutting edge home that included many “smart house” features and a movie theater. We wanted to be able to control the many features of our home with touch screens, keypads, and computers. Now we just needed someone to design and install all these entertainment and home integration features, many of which were just coming on the market. Custom Audio Video was recommended to us as the company that could provide that design and installation and they were located just down the street. We met with the owner Sandy Benson and her staff and laid out our wish list. They convinced us they could handle the project, even though it would be the largest home integration installation in the Lowcounty so far. The project was completed on time and was everything we had dreamed about on our wish list. We have continued to work together over the years, improving and upgrading the electronic features, always completed in a truly professional manner. In fact, CAV just completed a major upgrade to our movie theater projector and the house wi-fi, so 16 years later we are still working closely together. It has been a great relationship!
I would highly recommend Custom Audio Video for your entertainment and home integration needs.”
Mark Cooke
“Dear Sandy and Staff of Custom Audio Video in Bluffton, SC:
Over the past 15 years, I have built two homes in the Lowcounty of South Carolina.
With hundreds of decisions to be made, on both occasions, I chose Custom Audio Video to provide the whole-house wiring, phenomenal surround-sound speakers, stereo components, Blu-ray, televisions and WIFI boosters.
The choice I made was the best one I could have ever had the opportunity to make. Custom Audio Video designed, installed and managed all of these intricate details from top-to-bottom and provided me with remarkable state-of-the-art functionality for all of my entertainment and business needs related to audio and video. Sandy’s experience and knowledge combined with that of her exceptional expert staff have continued to provide advice, updating and technical support over these past 15 years. High-end technology, expert talent and timely service at every turn have left me with no regrets in choosing Custom Audio Video. Thank you for all of the time, effort, care and attention to detail. My kind of company!”
Sincerely,
David W. Howard
“My name is David Howard. I have been a customer of Custom Audio Video “CAV” for the past 13 years. In 2006 CAV completed an installation of a complete home automation and entertainment system in my new home in Savannah, Ga. From the beginning of my relationship to date CAV has always provided exceptional service and rapid response to any request, updates, services, products, etc. that I have requested. In today’s mostly automated impersonal customer response interaction experience it is so refreshing for a person to answer my call. In fact, I called CAV yesterday with an issue and was answered directly by its owner. I have great respect and admiration for her entrepreneurial and management capabilities. As always she dispatched CAV’s assets to my service in a prompt and always energetic manor. I have and always will recommend CAV to anyone looking for the best in automation / entertainment system’s knowledge, experience, products and services.”